Frequently Asked Questions
How did the Collins Center get involved?
If a foreclosure action was filed against a loan before December 2011, the mediation manager in that area was notified to begin the mediation process. It was part of a Florida Supreme Court administrative order executed in 2009 that required lenders to refer residential foreclosure cases involving homesteaded properties to the circuit court’s mediation program manager in an attempt to resolve the case in mediation before going to court for final judgment. That court order was lifted late in 2011 and automatic notifications are no longer occurring after foreclosure papers are filed. However, a judge can still refer a case to mediation or the parties can voluntarily enter the mediation program. Additionally, the Collins Center has a contract with Fannie Mae to provide mediation services for Florida homeowners with loans backed by Fannie Mae. When a loan backed by Fannie Mae becomes 65 days delinquent, the Collins Center is notified.
UPDATE: Florida Pre-Foreclosure Mediation No Longer Available
In light of several new and updated policies with similar goals of helping homeowners avoid foreclosure, effective October 1, 2012, Fannie Mae retired its pre-foreclosure mediation program for mortgage loans in Florida. The objectives of reaching borrowers in the earlier stages of delinquency and providing solutions for borrowers to avoid foreclosure, where possible, are the same goals that the company is seeking to achieve through operating its Florida Mortgage Help Centers, in conducting Florida borrower outreach events, and through the alignment of practices related to servicing delinquent mortgages led by the Federal Housing Finance Agency.
Through the Mortgage Help Centers you can meet directly with an experienced housing advisor (either by phone or in person) to discuss your mortgage situation. English and Spanish advisors are available, and all services offered by the Fannie Mae Mortgage Help Center are FREE.
For more information please consult Fannie Mae’s www.KnowYourOptions.com website.